Following skills and competencies are assessed generally in an interview. Interviews in the Assessment Center are usually a subset of these criteria, mapped on competences.

Personal Effectiveness

  • Self-motivated – strong commitment to achieving challenging work goals
  • Strong energy levels
  • Resilient and works well under pressure
  • Perseveres when faced with difficulties
  • Reacts well to change/Adaptable open to new situations
  • Manages emotions
  • Learns from mistakes

Communication

  • Ability to express oral & written ideas convincingly & concisely
  • Articulates complex ideas simply and meaningfully
  • Adapts style to suit audience
  • Writes & speaks with conviction
  • Influences others / "sells" ideas
  • Socially confident/self assured
  • Comfortable meeting new people

Problem Solving and Innovation

  • Consider and evaluates relevant factors
  • Analyses and identifies the relevant data from complex information
  • Draws appropriate conclusions
  • Inventive and creative
  • Imaginative alternatives/embraces new ideas.
  • Logical approach
  • Generates ideas
  • Open to feedback

Teamwork

  • Gains respect and acceptance from team members
  • Co-operation
  • Contributes to positive atmosphere
  • Values the opinions and views of others
  • Shares knowledge
  • Listens to others
  • Resolves conflict
  • Dynamic/Synergy
  • Changes view in light of overall team view
  • Tolerant

Leadership

  • Prepared to take the lead
  • Motivates others towards a common goal
  • Gives clear direction
  • Creates enthusiasm/desire to achieve
  • Inspires trust
  • Presence
  • Decisive/operates without guidance from others
  • Prepared to make tough/quick decisions
  • Seeks new responsibilities
  • Shows initiative

Client relationship

  • Establishes & maintains strong relationships
  • Anticipates client needs
  • Responds promptly and professionally to requests for assistance
  • Empathises with clients/understands viewpoints
  • Adjust own style when dealing with different people
  • Delivers a high quality service and value
  • Actively seeks feedback
  • ‘Go the extra mile’

Task Management

  • Organised & structured approach
  • Plans, prioritises and prepares
  • Maximize efficiency
  • Realistic timescales
  • Monitors & evaluates progress against goals
  • Manage multiple tasks
  • Contingency plans
  • Even pace

Career Motivation

  • Considered own personal goals
  • Researched career/plot future career path
  • Sound understanding & personal commitment to a career with ...
  • Commitment to learning
  • Keen to seek out development opportunities

Note: This is an old post I wrote in September 2015, relevant to the EPSO competitions then.